Case Study: ChoiceWORX scales RPA and reduces operating costs with arago GmbH’s HIRO Knowledge Automation

ChoiceWORX - Customer Case Study

ChoiceWORX is a startup that supports and troubleshoots desktop applications for enterprise customers. To scale its RPA-based products, ChoiceWORX needed a way to manage bots that are sensitive to changes in interfaces, networks, application behavior, and other environmental issues, since even small RPA deployments can require a support team to monitor and remediate failures.

ChoiceWORX selected arago GmbH’s HIRO Knowledge Automation software to automate exception handling and bot management across its Robotinuum RPA offering, which integrates with UiPath and Automation Anywhere. The solution monitors, discovers, and fixes bot failures automatically, helping reduce operating costs and support overhead while making RPA easier to scale; it is being implemented at several Fortune 100 companies in the US.

ChoiceWORX