Case Study: Major Midwest University improves coding quality and eliminates backlog with Aquity Solutions

Major Midwest University - Customer Case Study

Major Midwest University health system, with 100+ affiliated clinics, was facing notable coding quality issues, with audit scores averaging in the low 90s during its ICD-10 transition. Aquity Solutions provided medical coding services and quality improvement support to help address the problem.

Aquity Solutions added production and auditing resources, implemented new quality control measures and reporting, and worked closely with the client to improve communication and training. As a result, accuracy scores rose to nearly 97% in less than 30 days, and Aquity Solutions was expanded to serve as the enterprise coding services vendor, supporting inpatient, outpatient surgery, ED, cancer center, professional fee, and EKG coding, while also clearing an 8,300-encounter backlog by processing over 6,000 cases in under 30 days.