Case Study: City of Ottawa improves water quality compliance and reporting with Aquatic Informatics WaterTrax

The City of Ottawa Leverages WaterTrax to Stay Compliant and Support Operational Decisions

The City of Ottawa, responsible for delivering safe drinking water to over 850,000 residents, was facing significant data management challenges. Before implementing Aquatic Informatics' WaterTrax platform, the city relied on error-prone hard copy log sheets and spreadsheets, making it nearly impossible to ensure data integrity, access historical records, or confirm regulatory compliance for its two treatment plants and five groundwater systems.

By adopting the WaterTrax solution from Aquatic Informatics, the City of Ottawa centralized over 100,000 annual test results into a single, secure environment. This enabled robust QA/QC processes, simplified legislative and operational reporting, and provided immediate insight into compliance status. The results include the ability to make informed decisions to optimize treatment processes, achieve financial savings, and ultimately deliver higher quality water to customers by leveraging reliable, accessible data.

City of Ottawa

Gwyn Norman

Water Quality Data Analyst