Case Study: South Bend Utilities achieves streamlined compliance reporting and centralized data management with WaterTrax from Aquatic Informatics

South Bend Utilities cuts data lookup time to under 30 minutes with Aquatic Informatics

South Bend Utilities faced significant challenges with its outdated and fragmented data management system. Data was stored in multiple locations, including binders and a single computer with obsolete software, making daily operations and compliance reporting time-consuming and risky. This inefficient system made it difficult to access information quickly and posed a constant threat of manual work if the system failed. Aquatic Informatics provided a solution with its WaterTrax data management platform.

By implementing Aquatic Informatics' WaterTrax, South Bend Utilities centralized its water and wastewater data, making it accessible to all staff. The solution automated compliance reporting, provided alert features for water quality issues, and offered powerful mapping and historical data tools. This resulted in massive time savings, reducing data retrieval from hours or days to under 30 minutes. The utility also gained improved data visualization, easier reporting, and peace of mind with a reliable system for ensuring future compliance.

South Bend Utilities