Case Study: Miami-Dade County streamlines backflow prevention compliance with Aquatic Informatics Tokay

Miami-Dade County streamlines 30,000-device backflow program with Aquatic Informatics

Miami-Dade County faced the challenge of efficiently managing its mandatory backflow prevention program, which involved coordinating annual tests for 30,000 devices submitted by over 1,100 certified testers to ensure water safety and compliance. The county needed a streamlined way to handle this data, synchronize customer records, and automate reporting. They implemented Tokay, a compliance and data management software program from Aquatic Informatics.

The solution from Aquatic Informatics centralized data management and automated key processes. The WebTest portal allowed testers to submit results online, slashing the processing time from 3-4 minutes per test to less than one minute. This efficiency enabled staff to process a day's worth of tests in just 10 minutes. The solution also provided accurate, reliable data for internal use and simplified regulatory reporting, allowing the county to focus its resources on compliance and water safety.

Miami-Dade County