Case Study: City of Marlborough achieves wastewater compliance efficiencies with Aquatic Informatics Linko

Marlborough Uses Linko to Manage Wastewater Compliance

The City of Marlborough faced the challenge of managing wastewater compliance for its large industrial and food service sectors with a small public works team. Their data was siloed on a single computer, processes were manual and inefficient, and they lacked actionable insights, forcing them into a reactionary maintenance approach. The city turned to vendor Aquatic Informatics, utilizing their Linko software and POM Portal service to modernize their operations.

Aquatic Informatics provided a cloud-based data management solution that automated key tasks like inspections, scheduling, and compliance reporting. This streamlined data collection, eliminated manual entry errors, and facilitated seamless information sharing with stakeholders. The results included an 80% compliance rate from food service establishments, a noticeable reduction in grease at the treatment plants, and a significantly more efficient operation that empowered their small team to achieve a level of monitoring comparable to a major city.

City of Marlborough

Matthew Santella

General Foreman
, Water & Sewer Division