Case Study: Miami-Dade County streamlines backflow prevention compliance with Aquatic Informatics Tokay

How Miami-Dade Streamlined Their Backflow Prevention Program

Miami-Dade County needed an efficient way to manage its large-scale, mandatory backflow prevention program, which included tracking 30,000 mechanical devices to protect the public water supply from contamination. The challenge was handling the annual testing process and data from over 1,100 certified testers. To address this, they partnered with vendor Aquatic Informatics to implement its Tokay compliance and data management software.

Aquatic Informatics provided the Tokay platform, which streamlined the entire program by creating a central data repository and introducing an online portal for testers to submit results. This automated system drastically reduced the time to process tests from 3-4 minutes each to under a minute, saving significant staff time. The solution gave Miami-Dade County improved control, efficient regulatory reporting, and more reliable data, allowing them to re-focus their resources from administrative tasks to proactive compliance and water safety.

Miami Dade County

Juan Pelay

Chief Meter Operations