Case Study: City of Penticton Wastewater Treatment Plant achieves 94% EMS reporting efficiency gain with WaterTrax from Aquatic Informatics

City of Penticton Wastewater Treatment Plant boosts EMS reporting efficiency 94% with Aquatic Informatics

The City of Penticton Wastewater Treatment Plant, which serves a population of 33,500, was struggling with inefficient data management and reporting. Using Excel led to time-consuming manual processes, particularly for its stringent Environmental Management System (EMS) compliance reporting, which could take an operator a full day to complete. To address this challenge, the plant turned to vendor Aquatic Informatics and implemented its WaterTrax solution.

By implementing Aquatic Informatics' WaterTrax, the plant streamlined its data management and automated its reporting workflows. The solution delivered a dramatic 94% efficiency gain in regulatory reporting, reducing the EMS process from a full day to just 30 minutes. The software's alerting functions also improved data accuracy and accessibility. The team was so pleased with the results and the responsive customer support that they are now promoting WaterTrax for use across other city departments.

City of Penticton Wastewater Treatment Plant