Case Study: City of Kilgore improves water data visibility and reporting with Aquatic Informatics' Rio

City of Kilgore centralizes water data for 14,000 residents with Aquatic Informatics

The City of Kilgore, a municipal utility providing water to 14,000 residents, faced significant challenges in managing operational data with manual spreadsheets and a difficult-to-query SQL database. This inefficient process was highlighted after a costly nitrification event, which revealed the urgent need for a modern solution to automate reporting and enable proactive monitoring. The city turned to vendor Aquatic Informatics for its Rio software to centralize data management.

Aquatic Informatics implemented its Rio software, which automated data collection from SCADA systems and streamlined the creation of reports and trend analyses. The solution provided the City of Kilgore with immediate visibility into operations, allowing them to quickly identify issues like a chemical line leak and saving several hours on monthly reporting. The centralized data from Aquatic Informatics's Rio has empowered the utility to mitigate risks, make better decisions, and efficiently use its resources to ensure safe drinking water.

City of Kilgore