Case Study: Quadra achieves improved customer service and claims efficiency with Aquarium Software

Quadra - Customer Case Study

Quadra, a claims management and loss adjusting provider serving Ecclesiastical Insurance Group, needed a reliable, secure way to handle commercial property claims consistently and share meaningful management data on demand. To meet that challenge, Quadra worked with Aquarium Software and its cloud-based process management system to improve collaboration, customer service, and efficiency.

Aquarium Software underpinned Quadra’s loss adjusting platform with web-based cloud computing, business process automation, and built-in messaging for easier remote collaboration. The solution helped Quadra win an appointment to EIG’s loss adjusting panel, while delivering enhanced transparency, full remote audit capability, consistent above-target SLA performance, and cost savings.

Quadra

Dave Greenwood

Director