Case Study: Dutch Caribbean change-leadership cohort moves from framework-first to people-first with AQai’s ADKAR × AQ masterclass

Dutch Caribbean Change-leadership Cohort boosts satisfaction to 8.5/10 with AQai

The Dutch Caribbean change-leadership cohort, a group of 38 leaders from banking, insurance, government, retail, and aviation, faced a challenge where their change initiatives were stalling despite applying the ADKAR framework correctly. They needed a way to understand why individuals responded to change so differently and to move from a framework-first to a people-first approach. They engaged AQai for a masterclass that combined the ADKAR framework with the AQai adaptability assessment.

AQai delivered a one-day masterclass called "The Change Catalyst," which used the AQ Me assessment to help leaders first understand their own adaptive capacity and then apply that insight to tailor their approach to others. The solution successfully shifted the cohort's perspective, resulting in an 8.5/10 satisfaction score. Furthermore, 93% of participants said their expectations were met or exceeded, and 100% would recommend the AQai masterclass to a colleague.