Case Study: Nancy Watt Communications achieves record growth and new business with AQai Adaptability Certification

Back from the edge, from losing 90% of income due to Covid, to the best year ever

Nancy Watt Communications partnered with AQai when founder Nancy Watt saw her business nearly collapse during Covid, losing 90% of revenue as on-site work across multiple cities and countries was cancelled. Seeking a way to adapt her services and reopen new opportunities, she turned to AQai’s AQ assessments and certification programs to build a stronger, more resilient offering.

AQai helped Nancy Watt Communications pivot around adaptability through AQ Level 1 Foundation and AQ Level 2 Professional certification, enabling her to deliver keynotes, workshops, coaching, and adaptability accelerator programs for clients like Microsoft, the Government of Canada, and HAVI. The shift led to significant revenue growth, deeper client engagements, new propositions, more rewarding work, and a reported 600% ROI, resulting in Nancy’s best year ever.

Nancy Watt Communications

Nancy Watt

President