Case Study: Metropolitan Ministries improves donor communication responsiveness with AQ2 Technologies' AQURIT automated donation processing solution

Metropolitan Ministries Improves Responsiveness of Donor Communications with Automated Donation Processing Solution

Metropolitan Ministries, a faith-based non-profit organization, sought to improve the speed and efficiency of its donation processing. Their previous lockbox service resulted in high rejection rates and processing delays. They turned to AQ2 Technologies and implemented its AQURIT® automated gift processing solution to address these challenges.

The AQ2 Technologies solution utilized courtesy and legal amount recognition to automate check reading, which significantly reduced manual data entry. This allowed the organization to process most donor receipts within 24 hours and reduce staffing needs. AQ2 Technologies' system led to measurable savings, including a reduction of $27,936 in temporary seasonal staff costs and enabling a reduction from two full-time staff to one for processing during non-holiday periods.

Metropolitan Ministries