Case Study: Dr. Leonard’s Healthcare Corp. streamlines order processing with AQ2 Technologies

Dr. Leonard’s Healthcare Corp. - Customer Case Study

Dr. Leonard’s Healthcare Corp., a healthcare and gift catalog company, was manually processing over 15,000 mailed checks daily alongside orders, requiring a large staff and creating a bottleneck. They needed to automate check amount verification and reconciliation to improve operational efficiency. AQ2 Technologies, recommended by a partner, implemented its Corporate Remittance Solution to address this challenge.

The AQ2 solution automated the verification, encoding, and deposit preparation of checks using CAR/LAR and OCR technology. This reduced the required staff from eight full-time employees to just two full-time and one part-time employee, cutting daily man-hours from 50 to 20 and accelerating order processing by nearly 60%. The labor savings paid for the AQ2 solution in little over a year, providing continued annual cost savings and streamlining workflows.

Dr. Leonard’s Healthcare Corp.

Gary Porto

VP of Operations