Case Study: Wolters Kluwer improves procurement data quality and compliance with Apty

Wolters Kluwer reduces procurement errors and speeds cycle times with Apty

Wolters Kluwer's global procurement operations were hindered by inconsistent data entry, complex workflows in their Coupa platform, and a high volume of user support requests. This led to inefficiencies, compliance issues, and procurement specialists spending excessive time correcting errors instead of on strategic work. They partnered with Apty to tackle these data quality and adoption challenges.

Apty implemented an in-app guidance and validation solution within Coupa to enforce data accuracy and provide contextual support. This resulted in fewer errors, improved compliance, and faster cycle times. Wolters Kluwer reported a significant reduction in data correction requests and achieved greater consistency across its regional teams, with Apty becoming essential for their procurement governance.

Wolters Kluwer