Case Study: ChenMed streamlines onboarding and employee processes with Apty

ChenMed streamlines onboarding across 80 centers with Apty

ChenMed, a family-owned primary care provider operating across 80 healthcare centers, faced challenges in driving adoption of its Workday HCM solution and centralizing employee communications and onboarding. Employees struggled with complex software navigation, which hindered efficiency. To overcome this, ChenMed partnered with the digital adoption platform Apty to streamline these critical business processes.

By implementing Apty's guided workflows, data validations, and training features, ChenMed established standardized processes for new hire onboarding and employee engagement. The solution provided valuable analytics visibility into user struggles, enabling better process compliance. As a result, Apty helped ChenMed achieve remarkable improvements in employee productivity, efficiency, and satisfaction, while reducing internal support tickets and ensuring a smoother transition to new systems.

ChenMed