Case Study: Wolters Kluwer achieves improved procurement data quality and faster cycle times with Apty

How Wolters Kluwer Elevated Procurement Data Quality with Apty

Wolters Kluwer’s global procurement was being slowed by inconsistent data, complex Coupa workflows, and rising support requests from users. To fix the root causes, they chose Apty to provide embedded validations, in‑app guidance, localized announcements and enterprise analytics tailored to Coupa so data quality and adoption could be improved at scale.

Apty rolled out targeted waves of validation rules for error‑prone fields, multilingual contextual help, localized change communication, and KPI‑aligned analytics. The solution caught common errors before submission, reduced data‑correction and support requests, improved compliance and reporting accuracy, and sped up procurement cycle times. Apty is now being embedded into supplier management and expanded into advanced purchasing scenarios as a core part of Wolters Kluwer’s procurement governance.

Wolters Kluwer