Case Study: Veterans Health Administration evaluates veteran access to care with Aptive Resources

Veterans Health Administration delivers Congressional access report in 25 business days with Aptive Resources

The Veterans Health Administration (VHA) faced the challenge of preparing a Congressionally mandated report evaluating its healthcare access standards as required by the MISSION Act. They needed to compare their standards against federal agencies, state programs, and private health systems, which required extensive research and analysis. The VHA partnered with Aptive Resources for its expertise in VA-focused research and operational performance consulting to address this challenge.

Aptive Resources implemented a comprehensive solution that included a detailed evaluation of access standards, coordination with numerous government and private health organizations, and extensive data analysis. The results were delivered ahead of schedule, exceeding client expectations and earning a perfect score for program staffing. Due to the high quality and impact of the work, which included recommendations for standard modifications, Aptive was awarded an option period to support the implementation of their proposed updates.

Veterans Health Administration