Case Study: Communications Workers of America achieves reliable dues processing with Aptify

Communications Workers of America keeps 700k members current with Aptify

The Communications Workers of America (CWA), a large and diverse union, faced significant challenges with its outdated membership software, which was plagued with technical issues and could not handle its complex membership and dues structures. After halting a project to build a new system, CWA selected Aptify's membership management software to find a modern solution.

By implementing Aptify, CWA consolidated all member data into a single, reliable platform. This solution enabled the union and its local chapters to efficiently process dues, manage member information, and access detailed reports. As a result of working with Aptify, CWA's team is now consistently current on dues processing after regularly being months behind, and they can much more effectively support their local unions.

Communications Workers of America