Case Study: Bongards Creameries saves time, prevents errors and streamlines processes with Aptean Smart Hub (Aptean)

Bongards Creameries Saves Time, Streamlines Processes and Drives Continual Improvement With Aptean Smart Hub

Bongards Creameries is a 300‑farmer co‑op founded in 1908 and now a vertically integrated global supplier of natural and processed cheeses and powdered whey, manufacturing hundreds of millions of pounds of product across multiple U.S. facilities. As the company expanded its technology stack, teams faced time‑consuming manual workflows, siloed systems with limited visibility, and a need for earlier insight into issues like credit limits, order exceptions and pricing fluctuations.

Bongards implemented Aptean Smart Hub to automate processes, integrate disparate platforms and trigger predefined alerts. Results include automated invoicing that saved about 23 hours in three months (and in some months more than two and a half weeks of one person’s time) while eliminating data‑entry errors; ERP–TMS integration that streamlined shipping and logistics; automated customer pricing (including USDA orders); and alerts for credit, EDI and document discrepancies—delivering faster response, fewer mistakes and a more cohesive, scalable technology ecosystem.

Bongards Creameries

George Johnson

IT Director