Case Study: Dixons Group achieves transport cost savings and improved customer service with Aptean Routing & Scheduling Paragon Edition

Paragon route optimisation software masters home delivery for Dixons

Dixons Group selected Aptean Routing & Scheduling Paragon Edition to underpin its Mastercare home delivery operation across 18 depots. Faced with daily route planning for appliance delivery and installation—requiring the right product, driver skills and timing—Dixons ran an exhaustive evaluation to find a route optimisation system that could cut costs while guaranteeing fulfilment of its home-delivery promise.

Aptean Routing & Scheduling Paragon Edition was rolled out to all 18 local distribution centres for daily route planning, with enhancements for geocoding and matching product type to driver expertise developed collaboratively with Paragon’s teams. The solution is already delivering measurable benefits: transport cost savings, reduced distribution manpower costs and improved customer service through more efficient staff use.

Dixons Group