Case Study: Healthcare at Home achieves efficient, scalable and reliable home medicine delivery with Aptean Routing & Scheduling Paragon Edition

Healthcare at Home switches to Paragon dynamic routing software for home delivery

Healthcare at Home, one of the UK’s fastest‑growing home healthcare providers, needed to replace its legacy routing and scheduling system to reliably deliver 150,000 acute and chronic medical treatments a year and to support future business growth. The organisation selected Aptean Routing & Scheduling Paragon Edition dynamic routing software to provide the routing and scheduling capabilities required to meet customer delivery and expansion demands.

Aptean Routing & Scheduling Paragon Edition ingests orders from Healthcare at Home’s order management system and generates daily delivery plans for a fleet of chilled vans, optimising deliveries to patients at home or work according to customised treatment schedules. The Paragon solution delivered efficient, reliable distribution planning, seamless integration with customer service and finance systems, and a scalable, flexible platform to support growth while managing distribution of 150,000 treatments annually.

Healthcare at Home

Ruth Poole

Operations Director