Case Study: Frozen Food Express achieves up to $400k/month transportation savings and 12% improved on-time delivery with Aptean Routing & Scheduling Paragon Edition

Aptean’s Route Optimization Software Transforms Transportation Planning for FFE

Frozen Food Express (FFE), one of the largest temperature-controlled LTL operators in the US, faced inefficient, manual transportation planning across 14 service centers that left planners with limited visibility of trucks, trailers and drivers. That led to missed delivery windows, penalty fees, frequent subcontracting and strained customer service. To address this, FFE implemented Aptean Routing & Scheduling Paragon Edition (Paragon Integrated Fleets and Street Level Mapping) to modernize and centralize its routing and scheduling.

Aptean Routing & Scheduling Paragon Edition automated FFE’s planning by centralizing scheduling, providing real-time line-haul visibility and auto-loading orders from the OMS, allowing a three-person team to plan weekly operations. The result: up to $400k per month in transportation cost savings, a 12% improvement in on-time delivery in six months, a 90% reduction in weekly brokered loads, a 10% reduction in pickup/delivery trucks (from 750 to 700), and a 9% year-on-year sales increase—demonstrating clear ROI from the Paragon solution.

Frozen Food Express

Nick Cook

Vice President of Operations