Case Study: AO (UK’s leading online electrical retailer) achieves streamlined operations and lower delivery costs with Aptean Routing & Scheduling Paragon Edition

AO Streamlines Processes and Improves Operational Efficiencies with Cloud-Based Route Optimization Software

AO, the UK’s leading online electrical retailer, faced inefficient, on‑premise routing that required frequent manual adjustments, limited scalability, and an outdated feature set that hindered next‑day deliveries. After evaluating partners, AO selected Aptean Routing & Scheduling Paragon Edition to replace their legacy system and support their digital transformation goals.

Aptean Routing & Scheduling Paragon Edition delivered a cloud‑based routing and execution platform with automated route generation, advanced security, scalability, scenario modelling, resource allocation and vehicle tracking. As a result, AO now produces close to 100% of routes without human intervention, has significantly reduced mileages and delivery costs, improved on‑time delivery adherence and real‑time visibility across bases—all achieved without adding extra staff.

AO

Carl Phillips

Group Tech Director