Aptean CRM
19 Case Studies
A Aptean CRM Case Study
Automation Components, Inc., a manufacturer of HVAC building automation sensors, was struggling with fragmented systems that made inventory, job costing and engineering work inefficient. The company needed EDI integration, CRM access to customer data, and a single ERP platform with the right modules to bring all business functions together, so they selected Aptean CRM to provide an integrated ERP/CRM solution.
Aptean CRM implemented a unified ERP/CRM system with EDI, SOLIDWORKS integration, Production Data Reporting, job costing, a configurator and an eCommerce Gateway. The result was a single workspace that increased productivity by removing duplicate systems, enabled faster order processing through EDI, reduced order-entry errors via the eCommerce Gateway, and improved cost visibility so ACI could identify and correct inefficiencies — all delivered with a smooth implementation and ongoing Aptean CRM support.
Gary Volz
Software Developer