Case Study: Klauer Manufacturing Company achieves streamlined BOM management and real-time shop-floor efficiency with Aptean CRM

Klauer Manufacturing Company - Customer Case Study

Klauer Manufacturing Company, a family-owned sheet metal building products leader since 1870, faced complexity from supplying over 300 colors across many SKUs and an excessive number of part BOMs, while needing easy, version-safe access to their ERP data. To address those challenges they turned to Aptean CRM (WorkWise RB-ERP), seeking an on-premise solution that allowed direct SQL access and flexibility for special functions without risky vendor-specific modifications.

Aptean CRM implemented WorkWise RB-ERP along with eProduction and the RB-ERP workbenches, enabling Klauer to consolidate BOMs by creating one base SKU and copying color variants, eliminate paper and push dispatching to the shop floor, and provide real-time status and interaction history. The result was markedly improved shop-floor efficiency, immediate availability of information, and the virtual elimination of posting errors—demonstrable reductions in manual posting delays and error rates—all enabled by Aptean CRM.

Klauer Manufacturing Company

Ron Markus

Vice President Information Systems