Case Study: Largest U.S. Court Reporting Company achieves 24/7, cost-saving deposition summary capability with Aptara

Largest U.S. Court Reporting Company - Customer Case Study

America’s largest court reporting firm—offering services like real-time reporting, interpretation, streaming and videoconferencing—sought to help law firm clients control costs by adding deposition summary services but lacked the in‑house capacity to process very large volumes. They needed an outside legal-expert partner to produce accurate, audit-ready summaries at scale and on a tight turnaround.

Aptara’s attorneys and paralegals implemented a formal, quality‑controlled workflow (multiple reads per deposition, testimony-only summaries, concise formatting, secure delivery and fixed per‑page pricing) with 24/7/365, 24‑hour turnaround. Within a year the firm became the nation’s largest provider of deposition summaries—processing 150+ depositions daily—reducing client costs, boosting satisfaction and loyalty, and freeing clients to focus on higher‑value legal work.