Case Study: Global Hospitality Company achieves social eLearning and collaborative leadership training with Aptara’s President’s Portal

Global Hospitality Company - Customer Case Study

A major global hospitality company faced the challenge of training its general managers across the Americas with outdated methods. The hotel chain relied on instructor-led and on-the-job training, which failed to accommodate different learning styles, track best practices, or enable communication among leaders. Aptara was engaged to help create a modern social learning solution.

Aptara designed and built the President’s Portal, a single-source social eLearning platform accessible on mobile devices. The centralized portal integrated all of the company's learning resources, including best-practices libraries, webinars, and executive communications. The solution had a significant measurable impact, with 100% of surveyed GMs reporting a positive impact on their jobs and unanimously supporting the portal's expansion to include more resources and users.