Case Study: KitchenTime boosts email revenue with APSIS

KitchenTime - Customer Case Study

KitchenTime, an e-commerce retailer specializing in kitchenware, wanted to automate more of its business and customer journey in an increasingly competitive market. To support that goal, the company turned to APSIS and its email marketing platform, with help from APSIS Professional Services.

APSIS set up automated email flows across key stages of the customer journey, using multi-channel customer data to personalize communication based on behavior and expressed interest. With APSIS, KitchenTime reported a 69% increase in email revenue in the first six months compared with the year before, along with a 90% higher open rate and a 15% higher click-through rate than manual emails.

KitchenTime

Joel Falck

Chief Executive Officer