Case Study: Albini & Pitigliani boosts efficiency and cuts fulfillment errors with Apromore

Albini & Pitigliani cuts fulfillment errors by 75% with Apromore

Albini & Pitigliani S.p.A. faced significant operational inefficiencies due to a lack of standardization across its fifty branches, with each using different technologies. This led to high error rates, communication gaps, and resistance to change. To tackle this, the company partnered with vendor Apromore to implement its process mining platform to modernize and analyze its logistics operations.

Apromore's solution involved mapping and analyzing processes from system logs to identify bottlenecks and errors, developing performance dashboards, and finding automation opportunities. This collaboration with Apromore led to a 75% reduction in fulfillment errors, a 15% increase in sales, and a 20% improvement in customer satisfaction by streamlining workflows and enabling data-driven decisions.

Albini & Pitigliani S.p.A