Case Study: Your Neighbourhood Credit Union achieves rapid decision-making and secure board governance with Aprio

How YNCU achieved a rapid-response board

Your Neighbourhood Credit Union (YNCU), a Kitchener, ON credit union with 21 branches and $1.9B in assets, needed stronger board engagement, responsiveness and data security after a merger revealed unsafe, unencrypted sharing of board materials. The board also wanted greater autonomy from management to support high‑performance governance, so YNCU adopted the Aprio board portal to address these risks and operational gaps.

Aprio delivered an encrypted board portal with granular privacy controls, mobile polling and activity reports that give secure access, quick voting from any device and visibility into director preparation. After three years using Aprio, YNCU achieved minutes‑long decision cycles that have helped win commercial deals, improved director readiness and succession, and sped regulatory reporting—clear, measurable improvements in deal wins, governance performance and compliance efficiency.

Your Neighbourhood Credit Union

John Haines

Board Chair