Case Study: Large Multinational Conglomerate Company cuts reimbursement time by 75% and eliminates blind approvals with AppZen Team Intelligence

Team Intelligence Leveling up a successful, global e-commerce corporation

Large Multinational Conglomerate Company is a global technology leader with hundreds of billions in revenue, operations in 50+ countries and over 1M employees. Facing complex reporting hierarchies across thousands of teams, the company struggled with time‑consuming manual expense reviews, blind approvals of over 80% of receipts, slow reimbursements and lack of visibility to enforce policy and SOX controls. To address this, the company engaged AppZen and its Expense Audit capabilities alongside the AppZen Team Intelligence app.

AppZen implemented Expense Audit and rolled out the Team Intelligence dashboard globally, giving managers on‑demand, drill‑down visibility into team and individual spend, automated policy checks across 100% of expenses, and monthly risk reports. Within six months AppZen’s solution eliminated blind approvals, allowed removal of manager approvals for low/medium‑risk items while maintaining controls, achieved Finance SOX compliance, and cut employee reimbursement time by 75% (from 7 days to 1.81 days), significantly improving efficiency and spend governance.