Case Study: Takeda achieves 100% expense audit coverage and faster reimbursements with AppZen Expense Audit

Takeda transformed its expense management process with AppZen Expense Audit

Takeda, the global biopharmaceutical company, faced a time-consuming, resource‑intensive expense auditing process across its European and Asian operations — complicated by language barriers and inconsistent manual checks that left gaps in coverage and risk. To address this, Takeda partnered with AppZen and implemented AppZen’s AI‑enabled Expense Audit to modernize and standardize its global travel and expense management.

AppZen’s Expense Audit automatically reviews 100% of expense reports, uses AI models with translation capabilities, and lets auditors focus on high‑risk cases; the rollout scaled rapidly across countries. As a result, Takeda achieved a 63% auto‑approval rate, completed roughly 400K expense audits annually, saved 4K hours in one quarter, sped reimbursements, reduced escalations, and improved auditor and manager confidence — all delivered by AppZen.

Takeda

Daniel Purdy

Global Program Lead