Case Study: Georgetown University reduces AP cycle time 76% with AppZen

Georgetown University reduces AP cycle times by 76%

Georgetown University, a large higher education institution with a heavily decentralized accounts payable process, was struggling with understaffing, inconsistent invoice handling, and payment delays that left AP running 30 to 90 days behind. To address these issues, Georgetown turned to AppZen, using its Autonomous AP and AppZen Inbox capabilities to reduce manual work and bring more structure to invoice processing.

With AppZen, Georgetown automated data capture, standardized invoice intake, and prioritized urgent items through an AI-powered inbox workflow. The results were substantial: Georgetown auto-approved 66% of invoices, saved more than 1,600 hours of manual work, and cut AP cycle time by 76%, reducing processing time from 30 days to just 7 days.

Georgetown University

Richard Marea

AVP for Revenue, Receivables, and Payables