Case Study: Databricks achieves confident T&E compliance and $483K annual savings with AppZen Expense Audit

Databricks enhances T&E control with AI automation

Databricks, a 7,000+ employee data and AI company, faced a fragmented travel & expense process where a four-person auditing team manually reviewed roughly 130K reports a year amid passive manager approvals and little visibility into high‑risk spend. To scale controls and eliminate manual bottlenecks, Databricks deployed AppZen’s Expense Audit alongside its existing Emburse Chrome River solution.

AppZen’s AI-driven Expense Audit, AppStore apps and custom models immediately verified receipts, flagged duplicates and detected complex abuse like double-dipping, enabling data-backed rejections and faster processing. The change saved about 3,000 auditor hours annually, auto-approved 72% of reports, delivered roughly $483K in annual savings (nearly half a million dollars), and gave Databricks clearer compliance, faster reimbursements, and stronger corporate card controls.

Databricks

Michelle Cornish

Head of Global Travel & Expense