Case Study: Roundhouse achieves portfolio-wide visibility and accountability with AppWork

Roundhouse improves maintenance visibility in 6 months with AppWork

Roundhouse, a multifamily property portfolio, faced challenges with inconsistent maintenance operations due to their teams being split across multiple, disconnected systems. This lack of a single source of truth resulted in poor accountability and undocumented work. After demoing six other products, Facilities Manager Ryan Harris discovered AppWork, a maintenance platform built for the technicians actually doing the work.

AppWork provided a unified platform for work orders, preventative maintenance, and inspections, consolidating all operations into a single, intuitive system. This gave corporate leadership unprecedented visibility and created clear accountability. Six months after the full rollout, technician engagement increased significantly due to gamification features, and team morale around the technology shifted from resistance to genuine buy-in. AppWork delivered the visibility and accountability Roundhouse had been missing.

Roundhouse