Case Study: Momentum Communities improves maintenance efficiency and budget management with AppWork

Momentum Communities manages 5,500 units and speeds emergency maintenance with AppWork

Momentum Communities, a property manager overseeing over 5,500 units in Omaha, NE, faced challenges with slow maintenance communication and high resident turnover. They sought a solution to improve work order response times and resident satisfaction, having found their previous software lacking key features. Their search led them to the vendor AppWork.

AppWork implemented its platform, which introduced organized work order management, incident reports, and automated resident updates. This provided Momentum Communities with detailed data for team productivity calls and capital budgeting. The results included a more positive maintenance team adoption, quicker emergency request resolution, and improved operational efficiency for better resident experience.

Momentum Communities