Case Study: Decron Properties cuts open work orders by 80% with AppWork

Decron Properties cuts open work orders by 80% in under 2 months with AppWork

Decron Properties, a real estate organization, sought to streamline maintenance workflows at their River Ranch community to reduce administrative coordination and improve service. Their challenge was managing a high volume of work orders efficiently while maintaining their standard of resident care. They selected the AppWork platform to provide their team with better tools.

The solution from AppWork provided technicians with direct mobile assignment of work orders and enabled direct resident communication. This gave managers real-time visibility and introduced gamification for team recognition. By implementing AppWork, River Ranch reduced its open work order volume by over 80% in under two months, dropping from 30-50 open orders to just 8, with nothing aged beyond 7 days. The vendor's platform significantly improved time management and boosted resident satisfaction.

Decron Properties