Case Study: Orange boosts offer creation productivity with AppWay

Orange - Customer Case Study

Orange, the enterprise division of Orange Switzerland, needed to speed up its highly customized offer creation and approval process. Business clients were not waiting, but offers were still being assembled manually from templates and checklists, creating delays, errors, and poor visibility into workflow status. Orange turned to AppWay and its Appway Platform to find a fast, flexible way to automate the process.

AppWay delivered a cloud-based BPM solution in just six weeks, with dynamic offer generation, automated routing and approvals, business-rule-driven data capture, and real-time tracking. The solution went live in under three months and helped Orange reduce process run-time by 70%, increase productivity by 40%, and cut errors to nearly zero. Orange also translated the platform into four languages and rolled it out across all locations.

Orange

Ezio Tauriello

Solutions Manager