Case Study: Banque Cantonale de Genève achieves digital banking transformation with Appway

BCGE Evolves in the Digital Age with the Help of Appway

Banque Cantonale de Genève (BCGE) wanted to accelerate its digital transformation without losing its identity as a trusted regional bank. The challenge was to review and redesign around 120 key customer-related processes and connect middle- and back-office systems with a scalable digital banking platform, using Appway Digital Banking Platform as the foundation.

Appway helped BCGE digitalize core journeys such as account opening, mortgage requests, and pension plans, with straight-through processing from the front end to legacy backend applications. The bank launched digital onboarding, online mortgages, and self-service account opening, resulting in very considerable productivity gains and a consistent multi-channel experience for both private and corporate customers.

Banque Cantonale de Genève

Jean-Marc Joris

Head of IT & Operations