Case Study: a largest US telecommunications company achieves agile ADC infrastructure and faster outage resolution with AppViewX

Largest US Telecommunication Company cuts outage tracing from hours to minutes with AppViewX

A large US telecommunication company, one of the world's largest cable and internet providers, faced challenges in managing its vast, multi-vendor application delivery infrastructure. Their manual processes for ADC backups and troubleshooting were error-prone and time-consuming, leading to costly application downtime and a lack of visibility. They turned to AppViewX and its Application Delivery Automation solution to build a more agile network infrastructure.

AppViewX implemented a solution that automated backup and restore requests and provided application-centric visibility through a Control Center topology view. This enabled the client to diagnose and trace outages in minutes instead of hours, drastically reducing application downtime. The solution also delivered advanced reporting for capacity planning, which reduced operational costs through more efficient resource utilization.