Case Study: City of Cape Town improves service delivery with AppViewX CERT+

City of Cape Town improves service delivery and reduces certificate downtime with AppViewX CERT+

The City of Cape Town faced challenges in managing digital certificates across its heterogeneous IT environment, which included Microsoft, SAP, and ESRI ArcGIS applications. A lack of visibility and secure integration created complexity and risked outages from unexpected certificate expirations. To address this, the city selected the AppViewX CERT+ certificate lifecycle automation solution.

Implemented with service partner Altron, the AppViewX solution provided discovery, monitoring, and proactive alerts for certificates across the city's infrastructure. This integration simplified management and prevented application downtime. As a result, AppViewX enabled improved service delivery to citizens through more responsive and modern applications, while establishing a foundation for future automation of certificate enrollments.

City of Cape Town