Case Study: Majid Al Futtaim transforms mall workforce performance with Apptunix

Majid Al Futtaim standardizes workforce evaluations across 17 malls with Apptunix

Majid Al Futtaim, a leading lifestyle and retail conglomerate, faced the challenge of standardizing workforce performance and maintaining consistent service standards across its 17 mall locations in the UAE and Egypt. Their manual evaluation processes were inefficient and lacked scalability for their 1,000+ employees. They partnered with Apptunix to build a scalable enterprise workforce management platform.

Apptunix delivered a comprehensive ecosystem featuring a mobile app for evaluations, a web interface for managers, and a centralized admin panel with AI-powered reporting. This solution replaced manual processes, enabling real-time performance tracking and automated coaching alerts. The results included standardized evaluations across all locations, improved operational efficiency, and timely coaching interventions. Apptunix helped Majid Al Futtaim gain centralized visibility and build a scalable digital foundation for its workforce.

Majid Al Futtaim