Case Study: Spanish55 (Skype Spanish tutoring for busy professionals) achieves a 30% reduction in no-shows and improved client retention with Apptoto

Spanish55 - Customer Case Study

Spanish55, a team of native Spanish-speaking instructors offering on-demand Skype lessons for busy professionals, struggled with frequent missed sessions, frustrated students, and the cost of refunding no-shows. To address scheduling gaps and forgetfulness, they turned to Apptoto for appointment reminders, Google Calendar integration, and online booking pages.

Apptoto implemented customizable email, text, and phone reminders plus embeddable booking pages tied to Spanish55’s Google Calendars (email one day before with tutor details and a text two hours prior). The result: no-shows fell by about one-third (≈30%), client retention improved, refunds decreased, and scheduling became much smoother thanks to Apptoto’s reliable reminders and easy setup.

Spanish55

Abraham Arechiga

Co-Founder