Case Study: JDKatz improves client service and reduces no-shows with Apptoto

JDKatz integrates Apptoto in under 15 minutes to cut no-shows

JDKatz, an award-winning law firm, sought to demonstrate its commitment to client care but faced challenges with manual appointment reminders. These reminders were often missed, led to billing concerns, and resulted in client no-shows, which consumed additional staff time. To solve this, the firm implemented Apptoto, an automated appointment reminder service.

Apptoto provided a solution that integrated with JDKatz's Google Calendar and sent customizable reminders via SMS, email, or voice. This was particularly effective for their elderly client base. The results eliminated no-shows and late arrivals, ensuring clients were well-prepared. The firm's managing partner stated that Apptoto amplified their client service by consistently demonstrating genuine concern and respect for their clients' time.

JDKatz