Case Study: Alberto Brothers Law reduces missed appointments and saves time with Apptoto

Alberto Brothers Law - Customer Case Study

Alberto Brothers Law, a New Jersey immigration firm, faced the common legal challenge of minimizing non‑billable work and avoiding missed, high‑stakes appointments. To streamline scheduling and client communication they adopted Apptoto’s automated reminders and simplified scheduling, using the service to manage multiple appointment types, deliver case‑specific instructions, and support multilingual outreach.

Apptoto implemented personalized, appointment‑type messaging and a three‑step reminder sequence (email one week out, text three days out, voice message day‑of), plus bilingual confirmations. The firm saved administrative time and money, redeployed paralegals to higher‑value work, reduced missed appointments (increasing revenue and lowering legal risk), and gained a competitive, tech‑forward market advantage.

Alberto Brothers Law

Rodney Alberto

Attorney