Case Study: DeWitt Law achieves business growth and cost savings with Apptix hosted solutions

Providing an Entrepreneurial Attorney with Critical Business Expansion Tools

DeWitt Law, PLLC, a small legal firm in Research Triangle, North Carolina, wanted to support new business growth while improving connectivity between its main and branch offices. The firm was already using Apptix hosted Microsoft Exchange and Desktop Fax, and needed a more flexible communications setup, including reliable VoIP for affiliate offices and remote employees.

Apptix implemented hosted solutions including Apptix Voice, hosted Exchange, mobile email, and desktop fax to unify communications across locations and simplify administration. With features like call transfer, auto attendant, and simultaneous ring at multiple locations, DeWitt Law improved customer service, enabled new ventures, and reduced costs—most notably avoiding the need for a receptionist, saving at least $25,000 annually.