Apptix
22 Case Studies
A Apptix Case Study
Krengel Technologies, a software solutions and online marketing company, needed a communications system that could support its virtual workforce and customer-facing responsiveness. After relying on an inconsistent phone setup, the company looked for a more reliable VoIP option that could better match the quality of its services; it was already using Apptix hosted Exchange and mobile email to stay connected.
Apptix implemented Apptix Voice alongside hosted Exchange and mobile email, giving Krengel features like call routing, operator transfer, mobile integration, and FindMe/FollowMe capabilities. As a result, Krengel improved customer responsiveness, strengthened its virtual office operations, reduced internal IT administration, and presented a more professional, world-class image—so much so that Apptix became its preferred hosted solutions provider.
Quentin Krengel
President