Case Study: Harney & Sons boosts conversion by 300% with Apptile

Harney & Sons Launches New App, Boosts Conversion by 300%

Harney & Sons, a global leader in fine teas, was twice disappointed by no-code app builders that offered low design customization, shallow integrations, and slow support. These limitations compromised the customer experience, particularly with a broken loyalty program, and slowed down marketing experiments. The company turned to Apptile for a solution.

Apptile implemented its enterprise platform to design and launch a new app, providing deep third-party integrations and full-service support. The solution included a revamped loyalty program, personalized recommendations, and enhanced subscription management. This resulted in a 300% boost in conversion, twice the app sales of the previous app, a 400% higher 60-day retention rate compared to the web, and a 288% greater repeat purchase rate.

Harney & Sons

Emeric Harney

Marketing Director