Case Study: TeleNet Marketing Solutions achieves ISO 27001 certification (3-day audit) with Apptega

Global Telemarketing Firm, TeleNet, Ensures Customer Data Protection with Apptega

TeleNet Marketing Solutions, a B2B lead generation and tele-prospecting firm, needed to mature its cybersecurity program to meet increasing client demands and prepare for ISO 27001 certification. The company was hindered by ad hoc, manual processes and lacked a clear ISMS roadmap, so it selected Apptega (including Apptega Harmony) as its platform to build and manage a compliant cybersecurity program.

Using Apptega as the single source of cybersecurity truth, TeleNet built its ISO 27001 controls, streamlined evidence collection and reporting, and completed a remote audit in just three days—achieving ISO 27001 certification in September 2020 ahead of schedule. Apptega’s dashboards, task packs and crosswalking features also cut manual work, improved responses to customer security questionnaires, and positioned TeleNet for growth; the company is already roughly two-thirds of the way to GDPR compliance using Apptega Harmony.

TeleNet Marketing Solutions

Chris Engel

Chief Information Officer